FAQs

What sizes does your children's clothing store offer?

• Our store offers a wide range of sizes from newborn to toddler.

Are the materials of your children's clothing skin-friendly?

• Absolutely! We attach great importance to skin-friendly materials that meet the delicate needs of children's skin.

How often is your children's clothing collection updated?

• We update our collection regularly to always offer the latest trends and seasonal styles.

Are there any special offers or discounts for regular customers?

• Yes, we value our loyal customers and regularly offer special offers and discounts.

How easy is your children's clothing to care for?

• Most of our garments are easy to care for and can be easily machine washed. However, care instructions are always provided on the labels.

Does your shop offer personalized clothing?

• We do not currently offer personalized options, but we are working on adding this option in the future.

Which data protection measures has your online shop implemented?

• We take data protection very seriously and use strict security measures to protect personal information. Our data protection guidelines provide detailed information on this.

Which payment methods does your online shop accept?

• We accept a variety of secure payment methods including credit cards, PayPal and other popular options. Please see our payment terms for details.

What return policy applies to your products?

• Our returns process is transparent and customer-friendly. For return policy, deadlines and conditions, please see our Terms and Conditions.

How are shipping costs calculated and are there international delivery options?

• Shipping costs are clearly communicated and we offer international delivery. For more detailed information on shipping costs and times, please see our Shipping Policies.

What actions do you take if products are defective or damaged?

• We offer a hassle-free exchange or refund for defective or damaged products. Our return policy contains all the necessary information about this.